Phalen Village Clinic

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Clinic Overview

Phalen Village Clinic's teams provide a full range of services for you and your family. Our patients include newborns, children, teenagers, adults, seniors, and residents of nursing homes. Our clinics offer services in general family medicine, obstetrics and gynecology, social services, patient education, and referral to specialty care. We are a Certified Health Care Home and we provide enhanced care coordination services.

Learn more about our physicians' family medicine/primary care expertise.

Conditions we treat

Our physicians provide care for many medical conditions including (but not limited to) the following:

  • Adult care
  • Aging geriatrics and eldercare
  • Allergies
  • Asthma
  • Childhood diseases
  • Diabetes
  • Family medicine/primary care
  • Hypertension (high blood pressure)
  • Internal medicine/general medicine
  • Mental health
  • Obstetrics and gynecology
  • Pediatrics
  • Pregnancy and childbirth
  • Sports injuries
  • Sports medicine
  • Teen care
  • Vaccinations

Treatments

Our physicians offer consultations and a comprehensive array of diagnostic and therapeutic procedures, including:

  • Preventive visits
  • Acute care
  • Chronic care management
  • Colposcopies
  • Flexible sigmoidoscopy
  • Minor surgical procedures
  • X-rays
  • Onsite lab
  • Tobacco cessation
     

A University of Minnesota Physicians-owned clinic.

Location Info

Address

University of Minnesota Physicians Phalen Village Clinic
1414 Maryland Ave. E
St. Paul, MN 55106

Google Map


Contact

Appointments: 651-772-3461

(Phones answered 24 hours)

Fax: 651-772-2605


Hours

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • 8 a.m. – 5 p.m.
  • 8 a.m. – 5 p.m.
  • 8 a.m. – 5 p.m.
  • 8 a.m. – 5 p.m.
  • 8 a.m. – 5 p.m.

Our Team

Patient information

Emergencies
For a life-threatening emergency, call 911 or go to the nearest emergency room. Contact your clinic doctor as soon as possible. The emergency room (ER) at St. John's Hospital is at 1575 Beam Avenue; phone: 651-232-7000. Please contact the clinic before going to the ER for emergencies that are not life threatening.

Poisonings
Call poison control: 612-347-7661 or 1-800-763-7661. Do not call the clinic.

After-hours care
You can reach one of our doctors 24 hours a day by calling the clinic. When the clinic is closed, your call will be answered by our answering service. The “on call” doctor will be contacted to advise you.

Nurse line
A nurse can be reached at our main number. Please be ready to give information such as:

  • Patient name
  • Date of birth
  • Temperature
  • Length of illness
  • Symptoms

A nurse will return your call as soon as possible, usually within two to three hours. If you need to speak to a nurse right away, please tell the person taking your call or press zero.

Scheduling
When scheduling an appointment, please tell us:

  • Which provider you’d like to see
  • Your symptoms

If you need to come in for lab only, please schedule an appointment. If you need to cancel an appointment, please notify us as soon as possible.

Test results
If your doctor orders lab tests, you will receive the results by mail or be called with the results (if not available at your appointment). If you do not receive your test results after two weeks, please call the clinic.

Prescription refills
Please have your prescriptions refilled at your office visits. If you require refills before your visit:

  • Call your pharmacy
  • Allow 48-72 hours for refills

If the pharmacy cannot refill your prescription, call the clinic during regular business hours.

Interpreters
Interpreters are available at our clinic. Please request at the time of scheduling.

Rides for medical care

  • Patients with disabilities: Metro Mobility 651-602-1111
  • Blue Plus medical assistance patients: 1-866-340-8648
  • HealthPartners medical assistance patients: 952-883-7400
  • Medical assistance patients: 651-645-3982 or 1-866-467-1724
  • Medica medical assistance patients: Provide-a-Ride: 952-992-2292
  • UCare Minnesota patients: 612-676-6830 or 1-800-864-2157

Financial policy
We accept most insurance plans. Check with your insurance provider to determine whether your care at Phalen Village will be covered. If you have insurance:

  • Bring your insurance card with you to each visit.
  • Copayments are due at the time of service.

If you do not have insurance:

  • Call our clinic to discuss payment options.
  • All patients are REQUIRED to make a payment on day of service.
  • All accounts with a balance due will receive a monthly statement.
  • A 20% discount will be given for every bill paid in full on the day of the visit.

Medical records
A valid release-of-information form is required by our Medical Records Department before records can be released. Please allow one week if possible.

Referrals
If specialty care is required, your family doctor will:

Refer you to the appropriate specialist
Provide the specialist with important information concerning your care

Special services
Phalen Village offers social service assistance and patient education. Your provider can also help arrange psychiatric care.


 
 

Central Scheduling: 612.672.7422

Provider Referrals: 612.672.7000

Administrative Offices: 612.884.0600
 

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