Notice: When you provide a check as payment, you authorize University of Minnesota Physicians to either use information from your check to make a one-time electronic fund transfer from your account, or to process the payment as a check transaction. For inquiries, please call 763-782-6634.

Please be prepared to provide your current insurance card at the time of your appointment to determine your payment obligation.

HMO's and PPO's

HMO and PPO patients are expected to obtain a referral for the visit (if required by your plan) and to pay the co-payment specified by the plan at the time of service. Please familiarize yourself with your specific coverage to understand your payment obligation. Contact your insurance company to determine your plan's specific requirements and coverage options.

Medicare

Medicare patients are not required to make payment at the time of service. Any deductible or patient responsibility will be determined after billing Medicare.

Medicaid

Medicaid patients are required to bring their current Medical Assistance card reflecting coverage eligibility for the appointment date. If your plan requires a co-payment, it will be due at the time of service. If you do not have your card, we may not be able to verify your plan eligibility and you will be considered a self-pay patient.

Commercial

We accept and bill commercial plans. Please familiarize yourself with your specific coverage to understand your payment obligation.

Self Pay

We offer a 20% prompt-pay discount to patients paying their estimated charges at the time of service. Our financial counselors will work with the patient and care provider to determine an estimate for the costs of the services provided for the visit. However, this is only an estimate and any remaining balance will be billed to the patient. We accept cash, personal checks, money orders, Visa, MasterCard, Discover and American Express. Patients who are unable to meet the payment expectations outlined above may contact our office to discuss alternative arrangements (see Community Care program below). Please note that this discount does not apply to elective services including infertility treatment, dermatology and some others.

Uninsured with a pre-existing condition?
Uninsured patients with pre-existing conditions may purchase insurance coverage through a new federally sponsored insurance plan. For more information, please visit the Pre-existing Condition Insurance Plan federal web site.

Important Phone Numbers:

Billing and Payment Inquiries
For any billing and payment inquiries, please call Patient Financial Services at 763-782-6500.

Registration Department
For any changes to your name, address, telephone number or insurance coverage call the Registration Department at 763-746-5700.

Community Care Program
Patients experiencing financial difficulties may qualify for additional discounts under our Community Care program. Please call Patient Financial Services at 763-782-6500 for more information on this program.

Pay your Bill Online

The University of Minnesota Physicians have set-up a way for patients to quickly and securely pay their University of Minnesota Physicians bills online. To access this secure payment portal, click here.

Billing (Split Billing)

Preventative exams are covered by most insurance companies. Please be aware that new or current conditions identified and treated during your exam will likely be billed separately. These might include stomach upsets, cough, warts, moles, etc. Services to care for such conditions may be billed as a separate office visit, copay, etc. (These charges may be applied toward your deductible by your insurance company.) When services must be billed separately, it is called “split billing”. If you’d like more information, talk with your insurance company before your appointment. They can tell you what your plan specifically covers as part of a preventative exam.

Accepted Insurance Plans

University of Minnesota Physicians (UMPhysicians) participates in several primary care focused, managed care products. General pediatricians, general interns, family physicians and sometimes obstetricians/ gynecologists may be chosen as primary care physicians (specific physicians vary by plan). UMPhysicians subspecialty physicians may be seen under these plans with primary care physician authority. Contact your health plan representative to verify access to UMPhysicians primary care and specialty physicians.

UMPhysicians participates in the following managed care plans:

• Americas PPO
• Blue Cross Blue Shield of Minnesota
• Champus (TriCare)
• Coventry-First Health & Focus
• Government Employees Hospital Association, Inc. (GEHA/PPO USA Network)
• Great West
• Group Health Cooperative of Eau Claire
• HealthPartners/CIGNA
• Humana ChoiceCare
• Medica Health Plans
• Medicare
• Metropolitan Health Plan (MHP)
• Minnesota Medicaid
• Multiplan/PHCS
• Patient Choice
• Portico HealthNet
• Preferred One
• Security Health Plan
• SelectCare/LaborCare
• Senior Partners Care
• South Country Health Alliance (SCHA)
• UCare Minnesota
• WEA Insurance Corporation
• Wisconsin Physician Services (WPS)