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Bethesda Clinic

Overview
The team at Bethesda Clinic provides a full range of services for you and your family. Our patients include newborns, children, teenagers, adults, the elderly, and residents of nursing homes. Our clinics offer services in general family medicine, obstetrics and gynecology, chronic and acute conditions, social services, patient education, and referral to specialty care.

Phone Numbers
To make an appointment: 651-227-6551

Clinic Location
Bethesda Clinic
580 Rice St.
St. Paul, MN 55103

Clinic Hours

Monday		8:30 a.m. - 5:00 p.m.
Tuesday		8:30 a.m. - 5:00 p.m.
Wednesday		8:30 a.m. - 5:00 p.m.
Thursday		8:30 a.m. - 5:00 p.m.
Friday		8:30 a.m. - 5:00 p.m.

Providers in the Practice


Deanna Bass, MD Kristin Christiansen, MD Christine Danner, PhD, LP Dwenda Gjerdingen, MD, MS Ila Harris, PharmD		David Hunter, MD Manuel Idrogo, MD Casey Martin, MD David Power, MD James VanVooren, MD

Treatments and Procedures
Our physicians offer a comprehensive array of diagnostic and therapeutic procedures and consultation including:

Preventive Visits
Acute Care
Chronic Care Management
Colposcopies
Flexible Sigmoidoscopy
Minor Surgical Procedures
Plain Film X-rays
On-site Lab

Care Provided
Our physicians provide care for many medical conditions including (but not limited to) the following:

Adult Care
Aging Geriatrics and Eldercare
Allergies
Asthma
Childhood Diseases
Diabetes
Family Medicine/Primary Care
Fitness
Hypertension (High Blood Pressure)

Internal Medicine/General Medicine
Mental Health
Obstetrics and Gynecology
Pediatrics
Pregnancy and Childbirth
Sports Injuries
Sports Medicine
Teen Care
Vaccinations

Scheduling Office
Our scheduling office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. To help us schedule the right amount of time for your visit, please let us know:

which provider you want to see
why you are being seen

If you need to be seen on a same day basis, please:

call the clinic first
tell us why you need to be seen

This will allow our clinic staff to make the best arrangements for you. If you need to cancel an office visit, please notify us as soon as possible.

Please note: If you need to come in for lab only, please call the clinic for an appointment. This will allow our staff to pull your chart and will reduce the length of your visit time.

Telephone Calls
To help your provider understand your problem, please be ready to give information such as:

temperature
length of illness
symptoms

A nurse will return your call as soon as possible, usually within two to three hours. If you need to speak to a nurse right away, please tell the person taking your call.

Test Results
If your test results are not available on the same day the test is done and you do not have a follow-up office visit scheduled, please allow two weeks for the physician to contact you with your results.

Prescription Refills
Please have your prescriptions refilled at your office visits, or

call your pharmacist
allow 48-72 hours for refills

If the pharmacist cannot refill your prescription, call the clinic during regular business hours.

Referrals
If other specialty care is required, your primary care provider will:

refer you to a specialist, if it is medically appropriate
provide the specialist with important information concerning your care

A referral form, either written or online, will be completed for you by our patient representative. This is very important if you have insurance from UCare Minnesota or Blue Plus.

Medical Records
We strive to provide accurate and confidential medical records. If you need to transfer your records, a valid release of information form is required by our Medical Records Department before records can be copied. Please allow one week for copying, if possible.

Financial Policy:
If you have insurance:

bring your insurance card with you to each visit
we will submit your claims directly to your insurance company
copayments are due at the time of service

If you do not have insurance:

please talk to our financial counselor
you will be given a 20 percent savings if you pay your bill in full on the day of your visit
all accounts with a balance due will receive a monthly statement
new patients are required to make a payment on day of service

If you are having difficulty with your bill, please call our business office staff at 763-782-6500. They will be glad to answer your questions.

We accept the following insurance:

UCare Minnesota
Medical Assistance
General Assistance Medical Care
Medica
Blue Cross/Blue Shield
most private insurance

Medical Emergencies/Hospital
For a life threatening emergency:

call 911 or go to the nearest emergency room
contact your clinic doctor as soon as possible

The emergency room at St. Joseph's Hospital is located at 69 W. Exchange Street. The phone number is 651-232-3000. Please contact your clinic before going to the emergency room for any emergencies that are NOT life threatening.

After Hours Care
For all other emergencies, you can reach one of our doctors 24 hours a day by calling the clinic number. When the clinic is closed, your call will be handled by our answering service.

Poisonings
Do not call the clinic. In case of poisoning, call:
Poison Control: 1-800-764-7661 or 612-347-3141

Interpreters
Interpreters are available in Hmong. Other languages are available, if requested, and an interpreter will be scheduled when making the appointment.

Special Services

Rides for Medical Care
Patients with disabilities: Metro Mobility 651-602-1111
Blue Plus medical assistance patients: 1-866-340-8648
HealthPartners medical assistance patients: 952-883-7400
Medical assistance patients: 651-645-3982 or 1-866-467-1724
Medica medical assistance patients: Provide-a-Ride 952-992-2292
UCare Minnesota patients: 612-676-6830 or 1-800-864-2157
Or, you may call our patient advocate at 612-227-6551

DO NOT LET LACK OF TRANSPORTATION STOP YOU FROM GETTING MEDICAL CARE.