Your co-pay is due at the time of check-in. We accept cash, personal checks, Visa, MasterCard, American Express and Discover credit cards.
Beginning June 26th, 2017, Patients will make payments via a new Patient Payment Portal. The new Patient Payment Portal has new features which will allow patients to:
For your convenience, pay your bills after June 26th, 2017 online via the new Patient Payment Portal
To pay your bills PRIOR to June 26th, 2017 online or to access electronic statements, go to: UMP bill pay
This will be accessible through the end of August 2017.
Payments will be applied to the oldest outstanding balance at the time your payment is received.
For check payments, you authorize University of Minnesota Physicians and University of Minnesota Health Clinics and Surgery Center to use information from your check to make a one-time electronic funds transfer from your account, or to process a payment as a check transaction.
To discuss financial arrangements or questions about your bill, please call:
For Fairview bills: 612-672-6724
For University of Minnesota Physicians bills: 763-782-6500
For University of Minnesota Clinics and Surgery Center bills: 763-782-6500
Our physicians participate in most major insurance plans and we will submit a claim on your behalf. Please contact your health insurance carrier before your visit to understand coverage, benefits, out of pocket costs and if your appointment requires a referral or prior authorization.
Insurance types accepted:
Please check with your insurance to see if the clinic and doctor you are visiting participates with your insurance and if your plan is considered in-network.
We will submit charges for your appointment(s) to your insurance carrier. Once your insurance has processed your claims, if you have a balance you will receive a statement. Based on services and where you were seen, there may be instances when you receive more than one bill.
Your first statement will list detailed charges and following monthly statements will summarize any balance as a previous balance due. We recommend that you keep a copy of your initial statement for your records.
To update us with your information to include any name changes, address, telephone number or insurance coverage, please call the Registration Department at 763-746-5700.
Preventative care (or well services) promotes a healthy lifestyle to prevent health problems in the early stages. The exam is prevention focused, not problem focused.
Your provider does not know your health plan benefits and sees many patients with various insurance plans throughout the day. For questions regarding your insurance, review your Summary of Benefits prior to your preventative exam or Call Customer Service for your benefit information.
Routine preventative care may include:
Within our University of Minnesota Health system, we have both freestanding and hospital-based clinics. For hospital-based clinics, most insurances process claims under the insured’s outpatient hospital benefits. Depending on your health insurance benefits, this may result in increased out of pocket costs, either through an increased co-pay, co-insurance or deductible amount.
You may wish to ask your insurance company about the cost differences between and coverage of services in a hospital-based clinic and those in a freestanding clinic See a list of M Health hospital based clinics.
Patients experiencing financial difficulties may qualify for additional discounts under our Community Care Program. Learn more about our Community Care Program.
Our financial counselors can answer questions about potential costs and coverage and discuss any options that may be available to you if you have insufficient or no insurance coverage for your care. To reach them please call: 612-626-0959.